Frequently Asked Questions (FAQ)
Here you can find answers to frequently asked questions. If you have any additional questions, feel free to contact us.
Our company specializes in transporting a wide range of commercial cargo. This includes palletized goods, non-palletized goods, technical equipment, and various types of materials. For specific inquiries regarding oversized or specially characterized cargo, feel free to contact us so we can find the best solution for you.
Yes, of course. One of our key strengths is flexibility. We organize transportation regardless of shipment size, from a single package or pallet through our consolidated transport system, all the way to full truckloads (FTL). Every shipment is handled with the same level of professionalism.
Our services cover the entire territory of Croatia (domestic transport) as well as all European Union countries (international transport). Thanks to our many years of experience, we have in-depth knowledge of routes and logistics hubs across Europe.
This is actually one of our specialties. All our vehicles are equipped with hydraulic lift gates and pallet jacks. This allows us to independently and safely unload palletized goods directly onto the ground, ensuring “door-to-door” delivery even at locations without their own unloading infrastructure.
The fastest way is to contact us via our online form, email, or by phone. To help us prepare the most accurate quote, please have the following information ready: pickup and delivery addresses, cargo dimensions and weight, and type of goods.
Absolutely. The safety of your property is our priority. All cargo we transport is insured under the carrier liability policy for road transport (CMR insurance), in accordance with the highest industry standards.
Yes. We hold all necessary certificates, permits, and specialized vehicles for the safe transport of hazardous materials in accordance with the ADR convention. Our drivers are professionally trained and certified to handle ADR shipments, and our team ensures that all accompanying documentation is accurate and fully compliant with the law.
ADR transport is subject to extremely strict international regulations regarding the classification of substances, packaging, vehicle labeling, and mandatory safety equipment. It requires certified drivers and vehicles with specific technical specifications, as well as precise documentation management. This is a highly specialized service that ensures maximum safety.
Yes, all our vehicles are equipped with modern GPS tracking systems. Upon request, we can provide you with real-time information on the status and exact location of your shipment, giving you complete peace of mind and transparency throughout the entire process.
For domestic transport, a waybill or delivery note is usually sufficient. For international transport, additional documentation, such as a commercial invoice, is required. Don’t worry—our team will guide you carefully through the entire process of preparing the necessary documents.
We recommend scheduling at least 24–48 hours in advance so we can optimally plan the route and ensure vehicle availability. For urgent cases or specific requirements, you can always contact us, and we will do our best to find a solution as quickly as possible.
